3 Things That Make a Successful Salesperson

 What are the 3 things that make a good GREAT salesperson? When it comes to great sales people there are three key things you need to pay attention to: 1. Skillset – do you have the skills necessary to make the sale? 2. Activity – Are you doing the right level of activity to get the … Read more3 Things That Make a Successful Salesperson

The Reality of Open Book Management


Truthfully, this is just one reality .. but a good one at that 🙂
Norm Jefferies of Computer Merchants has been running his company for over 20 yrs and I think it’s fair to say, he’s doing a damn fine job at it.
Norm and his team adopted the philosophy of Open  Book Management (OBM) at an early stage and it has become a key part of their culture.
In this interview, Norm shares how they implemented OBM and what the benefits and challenges have been of sharing the numbers within the team. We dive into the specific of day-to-day tactics, how OBM affects performance and how they make it a living and effective tool to align the team.
If you are thinking of implementing Open Book Management or are on the other side and think it’s crazy, either way you’ll get some direct benefit of learning from Norm’s experience.
Enjoy!


 
Links from the interview:
Computer Merchants website – http://www.computermerchants.com.au/
Norm on LinkedIn – https://www.linkedin.com/in/normjefferies
The Great Game of Business – http://greatgame.com/
Ownership thinking – http://www.ownershipthinking.com/

3 Critical Things You Need your Team's Input on

When doing strategic planning, it is essential to gain some insights from your team members on their perceptions of the business, where it’s going, and why things are the way they are. Remember when it comes to your employees, every action they make is a direct result of their perception of the business and their … Read more3 Critical Things You Need your Team's Input on

A Better Alternative to New Years Resolutions

Most people acknowledge that New Year’s resolutions rarely work, so why do we keep making them? Is it a moment of drunken utopia that makes us believe that this year is going to be different? The truth is, Jan 1st is just another day in the calendar. There is nothing magical about it. I know … Read moreA Better Alternative to New Years Resolutions

Are you Ignoring a Better Version of Yourself?

The great thing about the world we live in, is that we don’t need to look too far to find out where we need to improve. All around us, the world is giving us feedback which can guide us on the actions and decisions which will generate a better business and a better life. In the world … Read moreAre you Ignoring a Better Version of Yourself?

Culture Shift: An Interview with Aaron Lavell

Today, we sat down with Aaron Lavell, Managing Director with WMS Chartered Accountants, to speak about the shift in workplace culture which led to the creation of WMS, and their fantastic culture growth which has seen them grow to be one of the Gold Coast’s largest professional firms. . Aaron tells us why principles matter … Read moreCulture Shift: An Interview with Aaron Lavell

How to Hire GREAT people

WARNING! – Long BUT massively value packed post. Hiring is probably one of the most important areas for any business owner and while most may know that, it is usually a task that has the most disproportionate amount of time allocated to it. As owners we tend to focus on the things that give us more tangible immediate … Read moreHow to Hire GREAT people