4 Tips For Hiring Great People

Business Owners often say: It’s so hard to find good people…

Good People say: “It’s so hard to find good jobs”. So, where’s the disconnect coming from?

Just like your ideal customers are looking for companies that can help them solve their problems, your ideal job candidates are looking for the same thing. Only their problem is not about buying it’s about finding a great company to work for.

When thinking about hiring, always think in ideals. And I don’t say this because I live in fairy tale land but because thinking about ideals helps you to dream about what is possible. For something to be created, first, you have to be able to see it in your mind. In the case of hiring, get clear on the ideal candidate. Who is the absolutely perfect person for the role you want to fill?

Once you are clear on that person, now ask yourself – “what sort of company would that person be drawn to work for”. This can be hard to do because you need to put yourself in their shoes, not yours. There are going to be logical things like good pay, job security, close by etc – but I want you to think of the less tangible things such as the four below.

What is the quality of: Your Business, Your Vision, Your Culture, Your Leadership?

By quality of business I mean is there some level of professionalism and organisation or are you in chaos. Do you have some good customers and clarity on how you want to get more or are you dealing with deadbeats and whiners? Do you have some systems that ensure consistency or are you and your team winging it?

The quality of your vision is – do you know where you (the business) is going. Can you see it, does it excite and inspire you. If you are not excited and inspired, you can’t expect others to be.

The quality of your culture might be self-explanatory but it is about what it’s like to work in your business. How does your team interact and behave? Is it positive, challenging and supportive – or are complaining and gossip present … or perhaps somewhere in between.

Lastly, the quality of your leadership refers to how you view your people. How much do you care about them? How much do you invest in helping them grow? Leadership is a massive topic so we won’t aspire to cover it here, but essentially ‘what’s it like to work for you?’

With all these things, you don’t need to be perfect but you do need to recognise that you will only get the quality of people that you’re ready for. You will attract a quality of person that matches the identity of your business. And the identity of your business is largely made up from the four categories outlined.

Attracting great people is a journey. See the quality of the people you are attracting as a marker of your progress toward building a great business. Keep at it and have fun.

Unlocking Employee Potential Using the Keys You Already Have

Unlocking employee potential is easier than you might think.

When we run team alignment days to help clients with their business strategy, we coach the team through some principles that form the foundation for great teamwork. One particular exercise we run is a survival scenario, which has a byproduct of unlocking employee potential you may not even know about. We break the team into small groups of 3 or 4 and set the exercise up in a way that shows tangible improvements from working as a team vs working as individuals. Or at least that is the desired outcome. Occasionally it works out the opposite!

During the debrief of a recent team alignment day, I asked a particular group for their score. There are several scores that contribute to the overall outcome but one that is always interesting is how many people on your team had a better individual score vs team score. (i.e. who on your team would have been better on their own vs being with the team.) And as occasionally happens, one girl had an individual score that was significantly better than the team score.

I then asked the question, “why do you think your score was so much better?” Her response … “well a couple of years ago I actually did sail across the Atlantic and learned a lot about navigation, survival and sailing”. My next question … “did you happen to mention that to your team?” …. her response “No, I didn’t”

This happens in life and business all the time. We are often working with people who we know very little about. And if you think about all the experience, skills and knowledge that is probably lying there dormant … let’s tap into it.

Another case of unlocking employee potential appeared recently with one of our business coaching clients who has an employee that just finished an economics degree, majoring in accounting. As of right now, they are doing next to no analysis on their financials. Doing so will enable them to make much better decisions, so we’ve quickly moved her more into that role. Untapped resources.

 

The Potential for You

The lesson is – “who is on your team? and how well do you know them?” What skills, knowledge or natural interests do they have that you can tap into and leverage? The kicker is, people love utilizing their skills and contributing at the highest level. Particularly at what they are good at.

See what you can find out within your own team 🙂

Business Lessons From the Bike Trail #3

Sometimes, even in leisure – things don’t always go as planned. In our third installment of Business Lessons from the Bike Trail we talk about some quick and easy ways to ensure you are preparing for a successful day – no matter what comes your way.

Creating Your Perfect Week

It’s one thing to create a 90-day plan (yes we’ve got a video on that) but translating that into an ideal week needs to be intentional.

 

How To Make Pressure Work For You

There is a balance point where pressure changes from positive to negative and there is also a point where pressure becomes ineffective.

Knowing what these points are for you and your sales team in critical in achieving sustained levels of high performance.

 

Business Lessons From Mountain Biking #2 – What is your Sales speed?

The speed at which you approach situations matters. The speed at which you manage others matters.

In this short video, Business Coach Jamie Cunningham shares some mountain biking analogies and shows how your sales speed can affect your outcomes.

 

A Better Alternative to New Years Resolutions

Most people acknowledge that New Year’s resolutions rarely work, so why do we keep making them? Is it a moment of drunken utopia that makes us believe that this year is going to be different?
The truth is, Jan 1st is just another day in the calendar. There is nothing magical about it. I know that sounds a bit deflating. Sure, it comes with the perception that you get a clean slate (and I’m all for taking advantage of that) but that is it. So why do we think a ‘resolution’ is going to work on Jan 1st vs. any other date on the calendar?
The reason most resolutions don’t work is because there is no emotional substance behind them. The plan to go to the gym and workout 4 times a week takes some serious dedication. Most people won’t do it because it requires a massive change in habits and the payoff is not entirely clear. The gym resolution is based more out of pain and fear (“I look like crap in front of a mirror”) vs passion and excitement.
My goal here is to give you a more concrete strategy to make your business and your life better
There are three things that must exist for a plan to be well executed. They are:
  1. Emotional leverage.
  2. Tools and skills.
  3. Visibility / Accountability.
(note: I’m now talking about plans and not resolutions. And the first ingredient to make a plan work is to actually have a plan ????. I’m not going to be talking about how to create your plan here. For more on that topic read my post creating 90-day plans or the importance of planning)
Emotional Leverage – is the ‘why’ behind your plan.
Why do you want it?
What is it going to do for you?
How important is that to you?
Your answers to these questions must add up and offset the level of difficulty in sticking to your plan. In other words if you are not really clear on the payoff, you are likely to quit or fall off the plan as you come up against obstacles. If the pain of not achieving your goal is less than the pleasure from hitting your goal … you’ll quit every time.
The way I do this, is I get my wife and kids involved in setting our family goals. Then together we work to build our vision board (a board with pictures representing the things we want to ‘be’, ‘do’ and ‘have’). These are both individual and family based. One of the ‘have’ items on our vision board right now is a pool in our backyard. And every other night or so, as we are putting the kids to bed, we role play how it would be to have the pool, like it is already there. During this process we get a feeling that builds within us. It’s an excitement and it give me fuel during the day when I’m going about executing my plan. Believe me, having your kids asking daily “how’s the pool coming along Dad?” is potent fuel for action.
Does it work. Hell yes. I’m using it right now. For me, writing like I’m doing here, is one of those tasks that will easily fall on the procrastination pile. So to make it happen I think of my kids playing in the pool. It makes me move!
Tools and skills – when you are awesome at something, it is much more fun to do. Simply because it is easy. So to make executing on your plan easier, get better at the things on your plan. The more you invest in your own education and betterment, the easier life becomes. The question to answer is – “what 2 or 3 skills are going to be critical to this plan succeeding”. Then develop some methods for improving (reading books, practice, attending a course etc). Just think, if you invested in improving 1 or 2 skills every 90-days, how much could you improve over the course of a year? What about 5yrs? Oh yeh … this is where the gold really lies.
Visibility and Accountability – Even if you have strong emotional leverage and you have all the tools and skills you need to be successful, sometimes we just don’t make the best choices with our time. (i.e. we get distracted – it happened to me yesterday as I passed too close to a bike shop and I got sucked right in ???? ) and caught up in things that are not key to our progress.
My suggestion for you here is have your goals and key activities clearly posted where you can see them. I use my 90-day plan format and have it posted on my wall in my office. Our family vision board is where we eat every meal. It is all front and centre so it’s very hard to forget. I also take tasks from my 90-day plan and have them posted right in my calendar so I know exactly what I’m supposed to be working on and when. My last tool is one I call ‘The Sales Game’ and it is a points system based on certain activities I know need to be done to grow my business. It sits on my desk and is very obvious. It serves as a constant reminder as of what I should be working on.
Having someone you are accountable to also helps. You really should have others involved in your plan anyway so it becomes easy for others to see what should be getting done. I’m not a big fan of people checking in on me (I know when I’m behind, having people ask me just pisses me off). What works for me is making commitments to people. I really feel bad when I don’t keep my commitments. Know what form of accountability works for you and use it to your advantage. Want an app solution? Check out www.coachme.com
Some things to remember before you run off – executing on an idea is way harder than coming up with the idea. Sticking with a plan is way more important than having the perfect plan. Use these tools and strategies to truly make this your best year. I’d love to hear your success stories. Email me [email protected]

A Massively Misunderstood Word

When people use the word ‘responsible’ what they usually mean is that someone can be trusted to do the right thing. “Jim is a responsible person” … And that is certainly what I thought I meant … until I had it more clearly defined for me.

My moment of epiphany first came when I saw Jack Canfield speak and he talked about his formula for creating the life outcomes you want. His formula was this:

E + R = O

Where E is the event, R is your response and O is the outcome. What Jack explained is that while we may not always have control over the events in our business and our life, we do always have 100% control over our response, thereby giving us 100% control over our outcomes.

This can seem like common sense when you read it and the truth is most of us (me included) operates more by default and ‘reacts’ vs. intentionally choosing to ‘respond’.

Take this scenario for example: Think of the last time someone cut you off in traffic in an extremely selfish and discourteous way. What was your immediate response?

Did you sit and ponder the situation and ask yourself, now what is the best way to respond here so I get the outcome I want?

Or did you just react?

Be honest, you just reacted right?

The reality is, this is the way most of us live our lives – in all areas – when your spouse gets upset at you, when an employee does not deliver, when you lose a big account, when you win a big account … the list goes on.

So what is the point you ask?

Well, take the scenario above. You may have felt immediately angry, flipped the bird to the other driver, honked your horn and generally got yourself hot under the collar. Once you got to work you may have told others about it and relived the experience over and over. And each time you did, you put yourself into a certain emotional state. And that state produces a certain quality to your actions and influences the results you produced in that moment. Basically how you feel is reflected back to you by the outcomes you produce and in turn witness as reality (another massively misunderstood word).

So the point is this – ‘choosing to respond’ in a way that will put you in the right emotional state massively attributes to the way you feel, the quality of your actions and in turn the quality of your results. And those results become your experience.

What responsibility (response – ability) means in that in every moment you have the ability to respond. It is your choice. While you may blame an event for your outcomes, that is simply not the true cause. It is your response that is the true cause.

We can take this further and apply it to how we shape our world through our perception. Each of us sees the world and the people and events in it through our own filter. That filter gives everything meaning. And that meaning for us becomes our reality.

Now, is it really ‘reality’ if we can make it different by giving it different meaning?

Let’s put it another way. If two people are involved in the same event but each see it differently, which one is ‘reality’? You see, reality is subjective and can be changed.

The best example of this is when people read and interpret email. An email contains some text to which  the reader attaches meaning based on their filters. The meaning they give it may or may not have been what the writer intended but the point is, we are each ‘responsible’ for the meaning we give to people and events.

When we feel stressed, it is not that the situation is in fact stressful, but it is the story we tell ourselves about the event that creates the feeling of stress within us. It is OUR story not the event that causes stress.

This is the essence of responsibility. We are each responsible for the quality of our experience in every way. We have choice in how we respond. Choice in our stories and in our actions.

When you grasp this concept it is truly empowering. It really puts you in the drivers seat not only to be in control of your future outcomes but also to control how you feel in each moment. And at the end of the day, we are all striving for a certain feeling. Everything we do is so we can achieve or move away from a feeling. Knowing we can have the feelings we want at any moment is a great revelation.

Now if only it were that easy. What I’ve written above may be true but that does not make it simple to do. It is a life practice. And the first step is to understand the true meaning and implications of the word ‘responsibility’.

How will you choose to respond today?