How to Hire GREAT people

WARNING! – Long BUT massively value packed post. Hiring is probably one of the most important areas for any business owner and while most may know that, it is usually a task that has the most disproportionate amount of time allocated to it. As owners we tend to focus on the things that give us more tangible immediate … Read moreHow to Hire GREAT people

Book Review – The Checklist Manifesto

I’d heard this book referenced many times so it was time to check it out. Here are the highlights. It is a pretty quick read and has some interesting stories. I’d recommend the read. I found of particular interest, the points that give instruction on how to create effective checklists (points 10 – 15). Enjoy. … Read moreBook Review – The Checklist Manifesto

Shaping Self Belief, Building a Better Team and Making Record Profits: An Interview with Nicole Pereira


As a business leader, it is my firm belief that there countless lessons we can learn from other business owners who have traveled the road before us.
Introducing Nicole Pereira.
Nicole is a second generation business owner who owns and manages the Honda Dealership in Cambridge Ontario Canada. I had the privilege of working with Nicole and helping her on her journey and now she shares with us some of the insights she’s collected not just through working with me but throughout her whole business career.
Nicole’s journey is an interesting one. I won’t spoil it here but I suspect many of the challenges she has gone through will resonate with many of you. Particularly those in the next generation seat.
We dive into many areas; her struggle with self belief, her philosophy around team, recruiting and also the dynamics of family business.
I actually did this interview back in March last year and now was the time to share it. Enjoy the discussion.
If you’d like to download the interview (mp3) just save this link.
 

Do Your People "Want To" or Feel They "Have To"?

There are not many businesses out there where the results are not massively affected by the people who work there. In fact there are none. Knowing this is true, how much effort and emphasis should be place on your philosophy and practices concerning your people? Tons. I commonly hear Business Owners complaining about how hard … Read moreDo Your People "Want To" or Feel They "Have To"?

Sales conversion and the common forgotten secret …

When it comes to growing your sales (and profit more importantly) one of the best and most often overlooked strategies is to work on conversion rate. Conversion rate is simply the ratio of customers that buy versus those that enquire. Any gain in conversion goes directly to the bottom line. i.e grow your conversion by 15% and your profit goes up by 15%. Well pretty much …

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The logic of Risk Taking

All business owners take risks.
You had to take a risk to start a business, and as you know; the opportunity to take risks is always present and often doesn’t get any easier.
The reality is, to move your business forward you will ALWAYS need to take risks. Right now it may be that one risk that turns into your biggest opportunity.
It’s easy to sit back and look at someone else’s situation and easily see a certain risk that makes sense to take. It’s a different story when you’re the one who has to bear the risk. Emotion; particularly the emotion of fear, becomes involved in the decision.
Looking back in my life, it is the biggest risks that I’ve taken that have provided the most reward emotionally, mentally and financially. And I’m sure it’s the same for many of you. To help you move forward and approach risks with some element of logic, I’ve outlined the key stages you’ll find yourself going through. I certainly find that when you can be objective about your emotion it helps to offset some of the fear. Fear is rarely rational. That certainly doesn’t mean we should ignore it. It is a very helpful emotion. Sometimes we just need to put it in perspective.

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