In helping others to create the best businesses possible, one key ingredient for high levels of success (as I preach to my clients), is radical responsibility. The following is a story about how I recently failed to do just that. What does radical responsibility mean? It means accepting that you have 100% control of your
For all you ‘A type’ business owners out there, how many of you (like me, many times) find yourselves always charging from goal to goal in the pursuit of evermore? You know where this is leading right? The power of taking some time out to ask critical questions and reflect on what ‘has been’ is
Modern sales strategies have been a sigh of relief for many salespeople. This is where we put the customer first and operate as a problem solver vs. someone pushing for a sale. But our titles (like that of Salesperson) have not kept up with these changes. I’m not a fan of whacky titles for the
The Employee Performance Problem Ask any well-meaning manager what an employee performance appraisal should accomplish, and you’ll usually hear answers along the lines of: “to categorize the organization, improve employee performance and boost motivation.” While these are all critical aims for an organization if the answer to how they currently accomplish this is through an
When making important decisions, we are often told, it’s critical to have a positive mindset. And it’s common for optimists everywhere to shut out the negativity of those around us in favour of the rose-coloured outlook. However, there is incredible power in harnessing that negative vibe from others and using it an alternative outlook that
When we started working with Adam he told us he didn’t have the time to measure stuff, let alone the time to compile and analyse the results. Adam’s situation is typical of many small business owners. While not all our clients say it to our face, we can see the anguish on their face when
Budgeting is not something most business owners would list as one of their most exciting tasks – and that’s ok, but it is necessary, and there is a way to build a budget that makes profit non-negotiable. Here’s how you can create a budget which helps you think differently about how you manage the expense
Think HR has no bearing on profitability? Think again… Having long been denounced as nothing more than a cost centre and a necessary part of doing business, the people management aspects of an organization (specifically HR) have been overlooked as an integral component of the profit structure of an organization. The link, however, is a
Mountain-biking for the sole thrill of coasting down big hills with no effort doesn’t give you the technical skills or fitness you need to succeed in the long-run. It’s the same for business – watch to learn how to ensure your successes are long-lasting and not the short-lived, flash-in-the-pan variety all too common in business
If you are not profitable, your business has a death date. At the very least it is a long trudging journey of survival as you go day to day hoping to have enough money in the bank to pay your bills. That is no way to live, and I’m sure it’s not why you started
It’s been said that your net worth is a reflection of your network, and when it comes to the sales and marketing of your business, a good network is an extremely valuable tool. However, it’s important to note that a network is not just the sum of the people you know. It takes strategy and
Every employee should be crystal clear about the roles they play in your organization, right? Well, why does the majority of the world rely on outdated and confusing job descriptions to convey that message? It’s a flawed system, and there is so much you can be getting from your employees when their role is communicated
